What is Customer Service Week All About?

by Juliette Dickens   Oct 04, 2016

Customers, Customer service

ServiceChannel is a dynamic, innovative, and rapidly growing organization, focused on delivering the best facilities management software to our global base of customers. We understand the value and importance of customer service.

As the glue and face of the ServiceChannel brand, our people ensure customers’ facilities - be they stores, restaurants, centers, etc. - are profitable, running smoothly and that quality customer care and retention is achieved.

This week we want to simply thank our team members for their dedication and commitment to the success of our customers, our contractors, ServiceChannel and each other.

What is Customer Service Week All About?

It’s Customer Service Week!  This week is set aside to recognize individuals who provide service to customers on behalf of their company or organization.  Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.  In 1992, the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Three Reasons ServiceChannel Celebrates Customer Service

  1. Promote a customer service centric company culture of collaborative teamwork
  2. Remind ServiceChannel customers and contractors of our commitment to customer satisfaction
  3. Thank other departments for their support

It is vitally important to recognize the people who provide positive experiences through the service they provide.  ServiceChannel would like to express our profound gratitude for the dedication and commitment our Call Center and Support Teams have shown over the last year. Congratulations all!

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