Facilities Management Wins Big in Vegas at ServiceChannel CONNECT

Facilities Management, Facilities Manager

by Tom Buiocchi  Sep 22, 2017

Hello everyone - We just had our annual user group conference in Las Vegas last week, and I wanted to take a moment to again thank all of you who took time from your busy days and lives to come join us and share your thoughts and perspectives.

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Doubling Down on Facilities Management: Highlights from Day Two at ServiceChannel CONNECT

Facilities Management, Retail Facilities Management, Facilities Manager

by David Markowitz  Sep 13, 2017

As we covered in our User Group Day One recap from Las Vegas yesterday, we got off to a great start exploring the tremendous inefficiencies across the facilities sector (namely the $20 billion in fat and waste) and what one can do about it, the challenges and new approaches to take in the face of the market evolution and technology advances impacting the retail industry, the expanding universe of FM solutions offered through an array of new ServiceChannel partners, and a number of best practices and learnings shared separately by our Solutions team as well as restaurant client, Bloomin’ Brands.

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The Right Bet on Facilities Management: Highlights From Day One at ServiceChannel CONNECT

Facilities Management, Retail Facilities Management, Facilities Manager

by David Markowitz  Sep 12, 2017

Much of the facilities management world found themselves in Las Vegas this week at the ServiceChannel CONNECT User Group. The event brought together facilities and related professionals from a range of industries - from retail, restaurant, hospitality and convenience stores to fitness, financial services, storage and transportation, among others.

The annual event enabled ServiceChannel customers to learn about trends and new technologies, best practices and product improvements from the ServiceChannel team, industry experts and each other.  There was also plenty of time for peer-to-peer networking and of course, some fun.

We all know that what happens in Vegas...Well, we thought it’d be okay to share some of the highlights.

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What Every Facilities Manager Should Do Now: Pre-Holiday Preparedness

Facilities Manager

by David Markowitz  Aug 08, 2017

This is the next in a series of posts highlighting critical Action Items that every facilities manager should be focused on throughout the year, but especially during certain parts of the year. You may learn about them all in the popular ebook, What Every Facilities Manager Should Do Now.

In our prior post, we covered the importance of regular roofing and building infrastructure checks. If facilities managers wait to address issues until building flaws become apparent, risk is greatly increased. That’s why it’s crucial to stay on top of the physical and structural conditions of all your locations by performing regular site inspections, especially with mobile-based tools.

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What Facilities Managers Need to To Know About Financial Performance

Business Intelligence, Facilities Management, Facilities Manager

by David Markowitz  Feb 11, 2015

If you’re a facilities manager, you’re likely enmeshed in work orders and service requests, calls from site staff and never ending inquires to contractors and vendors.  When you have a free moment, you can begin to track how smoothly your operations are running.  No calls?  No one complaining?  Then facilities management performance must be good! Right?

However, in today’s facilities management world, that’s simply not enough.  Visibility is key for all the variables under your control.  The modern facilities manager needs to be on top of the program's financial performance to truly understand not only how it's doing but also exactly what’s working and what’s not working.   

Using Data to Address Challenges 

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