ServiceChannel Talks Facilities Management at NFMT 2018

Customers, Events

by Juliette Dickens  Apr 02, 2018

At this year’s National Facilities Management and Technology Conference (NFMT), attendees gathered in Baltimore, Maryland to learn best practices, network and discover some new and existing products in the facilities space. ServiceChannel participated as an exhibitor at the expo, showcasing cloud-based service automation and reporting capabilities.

During the three-day conference, members of the ServiceChannel team- Todd Lutwak, Head of Business and Marketplace Development and Priyanka Kalia, Senior Product Manager- presented thought leadership material to attendees.

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Elevating Facilities Management Within Your Organization

Customers, Events, webinar

by Juliette Dickens  Mar 28, 2018

Did you know that service automation technology can support all of your company’s goals? From boosting customer experience to driving revenue, it’s crucial to demonstrate the value of facilities management to all functions of your organization.

Join us on April 3, 2018 at 1 PM EST for a live webinar where ServiceChannel customer, CVS Health will discuss the importance of adopting FM technology and its impact across the company.

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ServiceChannel Roundup: Software Updates, Facilities Management News & Events

Customers, Events

by Melissa Lane  Mar 26, 2018

We’re not yet a quarter into the year, but so much has already happened. Recently, we’ve made several announcements regarding our facilities management software platform which will provide tremendous competitive advantage to our customers.. Helping share knowledge across the industry, we’ve participated in some amazing events and particularly rewarding, some of our customers have been recognized for their strides within the field.

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RFMA 2018: Facilities Managers Take a Bite Out of Technology


by Juliette Dickens  Mar 19, 2018

The Restaurant Facility Management Association (RFMA) conference is the premier annual event for restaurant facility management professionals to gather with peers, vendors and other industry-shapers under one big roof. This year, the event ran for three days in Phoenix, Arizona, with each day packed with learning opportunities, networking events and an expo floor that held over 400+ exhibitors.

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ServiceChannel Roundup: Executive Team Additions, Customer Events and Facilities Management News

Company, Events, ServiceChannel

by Melissa Lane  Feb 12, 2018

With the beginning of 2018, we have started the year off strong! We have gained some new skilled executives, held an awesome event for our subscribers, and shared some important information for the facilities management (FM) industry. Here’s a recap...just in case you missed anything:

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[WEBINAR] Driving Asset Management Efficiency at Sit ‘n Sleep

Customers, Events

by Juliette Dickens  Feb 01, 2018

Ever wonder how you could drive performance while cutting costs and improving customer experience? This month we joined forces with Powerhouse Dynamics and one of the most respected mattress retailers, Sit ‘n Sleep to discuss the benefits of integrating service automation and energy management systems to drive asset management efficiency.

In case you missed this webinar - we’ve got you covered with the top highlights from discussions between facilities management veteran, Patty Cruz from Sit ‘n Sleep and subject matter experts, David Tillman from ServiceChannel and Jay Fiske from Powerhouse Dynamics.

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Facilities Management Professionals Dig Into Analytics and the Future of Asset Management


by Juliette Dickens  Jan 26, 2018

ServiceChannel kicked off 2018 with a LEARN&LEAD educational event held at our New York City headquarters. The LEARN&LEAD series educates facilities management professionals on the latest trends, new product innovations, best practices and importantly, how to gain more visibility and transparency into their facilities management program through service automation.

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Upcoming Webinar: Integrating Service Automation & Energy Management

Events, webinar, Partners

by Juliette Dickens  Jan 12, 2018

More and more, facilities management systems are driving organization-wide benefits by touching more functions and integrating with other enterprise software.  For many businesses, ensuring proper operating conditions, at all times, across a wide array of distributed locations is essential to their performance.

Leveraging increasingly connected devices and the Internet of Things (IoT) is a primary method that’s being used to share information across assets and locations to those that need to monitor and service them, and thus ensure proper operation and customer experiences.

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Louis Vuitton Manages to Stay Luxurious in the World of Facilities Maintenance

Customers, Events

by Juliette Dickens  Dec 13, 2017

Facilities departments increasingly face the challenge of making decisions about their locations and how they impact the customer experience - without an easy way to access meaningful and supporting data.

This month in our NYC office, Alan Donohoe, Senior Manager, Store Planning and Preservation at Louis Vuitton, gave an insightful presentation on its overall ServiceChannel experience, the cost savings it’s realized, and how they use analytics to enhance its facilities management program.

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Viva Italia! ServiceChannel Talks Retail Facilities Management in Milan


by Juliette Dickens  Nov 28, 2017

The need for retail (and retail-like) companies to compete in today’s increasingly competitive global marketplace by ensuring appealing onsite environments has driven interest in retail facilities management technologies, particularly across Europe.

As part of our efforts to share best practices and the benefits available from relying on new and innovative solutions, ServiceChannel participated in two events this month in Milan, Italy - the International Facility Management Association (IFMA) Italia 18th Annual Facility Management Day and the Professional Retail Store Maintenance Association (PRSM) European Retail Exchange.

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IFMA Brings the World of Facilities Management to Houston


by Juliette Dickens  Nov 09, 2017

If you are looking to be in the middle of the action in the facilities management world, Houston was recently the place to be. The IFMA World Workplace Conference, held last month in Houston, is an all-encompassing learning and networking event focused on facilities and how to manage them. This year’s annual conference allowed for further discussions, from groundbreaking discoveries impacting the industry to achievable strategies for daily FM tasks.

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It’s Not Too Late! Top Six Facilities Management Events To Attend in 2017

Facilities Management, Events

by Juliette Dickens  Oct 10, 2017

Whether you're responsible for maintaining facilities for a particular organization and looking for best practices, or are interested in learning more about the latest advances in facilities management software, there are still plenty of opportunities to attend a number of facilities management industry events being held in North America and Europe this year.

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Don’t Gamble With Your Facilities Program - CONNECT with ServiceChannel in Las Vegas


by Juliette Dickens  Jul 25, 2017

Do you rely on ServiceChannel Service Automation to manage your stores, restaurants, buildings and other locations?  Are you interested in learning how you can improve the efficiency and effectiveness of your facilities management program? Want to boost the value you get from your FM software deployment?

If you answered yes to any of these questions, then you need to join ServiceChannel for the CONNECT User Group event in Las Vegas, coming up this September 11 and 12.

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Ciao Milano! ServiceChannel Hosts First Facilities Management Education & Networking Forum


by Lisa Del Percio  Jul 05, 2017

ServiceChannel hosted the first global event in Milan, Italy to share European-focused FM best practices and discuss technologies that provide some of the leading luxury brands transparency into their facilities programs.

The ServiceChannel team was on hand at the for the two-day Facilities Management Education & Networking Forum to discuss service automation platform capabilities, data-driven decision making and to bring European facilities managers together to build new partnerships.

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Facilities Management On the Road: From Mexico City to Orlando to Baltimore

Events, facilties management

by Juliette Dickens  Feb 20, 2017

Whether you're responsible for maintaining facilities for a particular organization or interested in more broad-based facilities management software applications and products, there are a number of events this spring to add to your 2017 calendar.

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Facilities Management Professionals Kick Off 2017

Customers, Facilities Management, Events

by Juliette Dickens  Jan 26, 2017

After the new year is always a good time to get smarter and lay the groundwork for a more productive year.  In response to our clients’ requests, we offer an ongoing series of events that highlight how facilities managers and others can keep on top of the latest FM technology advances and, most importantly, how they can apply them to their own environments.

Our clients have found these sessions highly productive opportunities to learn new ways to achieve higher levels of efficiency, visibility and compliance across their organizations.

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ServiceChannel Featured in PRSM Association ‘Best Practices Book’ for Retail FM

Press Releases, Events

by ServiceChannel News  Sep 28, 2016

New Compilation Includes Supplier (Contractor) Benefits from Modern FM Technology
by ServiceChannel

SCHAUMBURG, Il. (PRSM Mid-Year Conference, Table 172) Sept. 28, 2016 – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today announced that it has been featured as a contributor in the 2016 Best Practices book of retail facilities management case studies published by the Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management. The book is designed to help the industry improve the bottom line at retail stores, by strategically driving efficiencies through effective retail facilities maintenance business practices.

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Top 5 Facilities Management Events to Attend Fall, 2016

Events, Conferences

by Juliette Dickens  Sep 26, 2016

Whether you're responsible for maintaining facilities for a particular organization or interested in more broad-based facilities management software applications and products, there are a number of events this year to fill the remainder of your 2016 calendar.

Here are five facilities management industry events, shows and conferences for the rest of 2016 that we think you’ll benefit from due to their educational and networking opportunities.

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[VIDEO] The 3 Keys for CVS Health Facilities to Get - and Stay - Transparent

Customers, Events

by David Markowitz  Aug 15, 2016

One of the latest stops on ServiceChannel’s Think Transparency national tour was CVS Health Headquarters in Rhode Island.  There, we met with numerous clients and those interested in current facilities management trends and topics. Attendees learned about the latest in mobile facilities management and advances in analytics, and shared FM best practices.

But the highlight was learning directly from CVS Health’s facilities management team, and how transparency is crucial to their operational strategy.  To them, visibility across their program underlies everything they do.

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ServiceChannel to Exhibit at London Facilities Show

Events, European

by ServiceChannel News  Jun 16, 2016

ServiceChannel to Demo Digital Solutions for Driving More Performance through Transparency

LONDON – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, will be exhibiting at the Facilities Show, the world’s largest dedicated facilities management event taking place between June 21 through 23 in London, to demonstrate solutions that modernize FM operations by driving more transparency, which leads to improved performance and accountability.

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