Louis Vuitton Manages to Stay Luxurious in the World of Facilities Maintenance

Customers, Events

by Juliette Dickens  Dec 13, 2017

Facilities departments increasingly face the challenge of making decisions about their locations and how they impact the customer experience - without an easy way to access meaningful and supporting data.

This month in our NYC office, Alan Donohoe, Senior Manager, Store Planning and Preservation at Louis Vuitton, gave an insightful presentation on its overall ServiceChannel experience, the cost savings it’s realized, and how they use analytics to enhance its facilities management program.

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Viva Italia! ServiceChannel Talks Retail Facilities Management in Milan


by Juliette Dickens  Nov 28, 2017

The need for retail (and retail-like) companies to compete in today’s increasingly competitive global marketplace by ensuring appealing onsite environments has driven interest in retail facilities management technologies, particularly across Europe.

As part of our efforts to share best practices and the benefits available from relying on new and innovative solutions, ServiceChannel participated in two events this month in Milan, Italy - the International Facility Management Association (IFMA) Italia 18th Annual Facility Management Day and the Professional Retail Store Maintenance Association (PRSM) European Retail Exchange.

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IFMA Brings the World of Facilities Management to Houston


by Juliette Dickens  Nov 09, 2017

If you are looking to be in the middle of the action in the facilities management world, Houston was recently the place to be. The IFMA World Workplace Conference, held last month in Houston, is an all-encompassing learning and networking event focused on facilities and how to manage them. This year’s annual conference allowed for further discussions, from groundbreaking discoveries impacting the industry to achievable strategies for daily FM tasks.

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It’s Not Too Late! Top Six Facilities Management Events To Attend in 2017

Facilities Management, Events

by Juliette Dickens  Oct 10, 2017

Whether you're responsible for maintaining facilities for a particular organization and looking for best practices, or are interested in learning more about the latest advances in facilities management software, there are still plenty of opportunities to attend a number of facilities management industry events being held in North America and Europe this year.

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Don’t Gamble With Your Facilities Program - CONNECT with ServiceChannel in Las Vegas


by Juliette Dickens  Jul 25, 2017

Do you rely on ServiceChannel Service Automation to manage your stores, restaurants, buildings and other locations?  Are you interested in learning how you can improve the efficiency and effectiveness of your facilities management program? Want to boost the value you get from your FM software deployment?

If you answered yes to any of these questions, then you need to join ServiceChannel for the CONNECT User Group event in Las Vegas, coming up this September 11 and 12.

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Ciao Milano! ServiceChannel Hosts First Facilities Management Education & Networking Forum


by Lisa Del Percio  Jul 05, 2017

ServiceChannel hosted the first global event in Milan, Italy to share European-focused FM best practices and discuss technologies that provide some of the leading luxury brands transparency into their facilities programs.

The ServiceChannel team was on hand at the for the two-day Facilities Management Education & Networking Forum to discuss service automation platform capabilities, data-driven decision making and to bring European facilities managers together to build new partnerships.

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Facilities Management On the Road: From Mexico City to Orlando to Baltimore

Events, facilties management

by Juliette Dickens  Feb 20, 2017

Whether you're responsible for maintaining facilities for a particular organization or interested in more broad-based facilities management software applications and products, there are a number of events this spring to add to your 2017 calendar.

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Facilities Management Professionals Kick Off 2017

Customers, Facilities Management, Events

by Juliette Dickens  Jan 26, 2017

After the new year is always a good time to get smarter and lay the groundwork for a more productive year.  In response to our clients’ requests, we offer an ongoing series of events that highlight how facilities managers and others can keep on top of the latest FM technology advances and, most importantly, how they can apply them to their own environments.

Our clients have found these sessions highly productive opportunities to learn new ways to achieve higher levels of efficiency, visibility and compliance across their organizations.

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ServiceChannel Featured in PRSM Association ‘Best Practices Book’ for Retail FM

Press Releases, Events

by ServiceChannel News  Sep 28, 2016

New Compilation Includes Supplier (Contractor) Benefits from Modern FM Technology
by ServiceChannel

SCHAUMBURG, Il. (PRSM Mid-Year Conference, Table 172) Sept. 28, 2016 – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today announced that it has been featured as a contributor in the 2016 Best Practices book of retail facilities management case studies published by the Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management. The book is designed to help the industry improve the bottom line at retail stores, by strategically driving efficiencies through effective retail facilities maintenance business practices.

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Top 5 Facilities Management Events to Attend Fall, 2016

Events, Conferences

by Juliette Dickens  Sep 26, 2016

Whether you're responsible for maintaining facilities for a particular organization or interested in more broad-based facilities management software applications and products, there are a number of events this year to fill the remainder of your 2016 calendar.

Here are five facilities management industry events, shows and conferences for the rest of 2016 that we think you’ll benefit from due to their educational and networking opportunities.

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[VIDEO] The 3 Keys for CVS Health Facilities to Get - and Stay - Transparent

Customers, Events

by David Markowitz  Aug 15, 2016

One of the latest stops on ServiceChannel’s Think Transparency national tour was CVS Health Headquarters in Rhode Island.  There, we met with numerous clients and those interested in current facilities management trends and topics. Attendees learned about the latest in mobile facilities management and advances in analytics, and shared FM best practices.

But the highlight was learning directly from CVS Health’s facilities management team, and how transparency is crucial to their operational strategy.  To them, visibility across their program underlies everything they do.

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ServiceChannel to Exhibit at London Facilities Show

Events, European

by ServiceChannel News  Jun 16, 2016

ServiceChannel to Demo Digital Solutions for Driving More Performance through Transparency

LONDON – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, will be exhibiting at the Facilities Show, the world’s largest dedicated facilities management event taking place between June 21 through 23 in London, to demonstrate solutions that modernize FM operations by driving more transparency, which leads to improved performance and accountability.

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Work Validation in Retail Facilities Management

Retail, Events

by David Markowitz  Jun 14, 2016

How do you know if the work that's performed at your locations, facilities, restaurants, stores, etc. actually was performed?  It's not enough to simply rely on invoices (or worse, memory). Once an invoice is received, it can be difficult to verify exactly what occurred. There is increasing demand from retailers, finance staff and facilities managers to have their contractors and vendors provide supporting evidence of time spent on-site and that work was completed to satisfaction.

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Who’s Transforming the Facilities Management Industry?

Contractor Management, Facilities Management, Events

by Erika Young  May 05, 2016

If you were interested in how the facilities service automation market is not only changing but how it’s being transformed, then the place to be was ServiceChannel’s Retail User Group in Long Beach, CA, just ahead of the recent PRSM 2016 Annual Conference.

With a wide array of products and services to help both retailers and contractors, ServiceChannel is well known across the sector in providing best-in-class FM software offerings.  But that’s only the start for us.  We’re seeking to transform how the facilities business is conducted, by  influencing how key players operate, modifying operational expectations and fundamentally altering what is considered “standard” in the industry.

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5 Things I Learned at PRSM 2016

Retail, Company, Events

by Jordan Moskowitz  May 02, 2016

Having landed back in New York, I can finally exhale and say “another PRSM National Conference in the books.” This year’s Annual Conference took place at the Long Beach Convention Center in Long Beach, CA in beautiful California weather.

The theme of this year’s conference was “Expect the Unexpected” which was reflected in education sessions revolving around new technologies in the ever-changing world of facilities. While facilities management itself may be changing, PRSM remains a little more consistent. Here are the 5 things I learned this year at PRSM.

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Success in Retail Sector Drives ServiceChannel Growth and Momentum

Press Releases, Company, Events

by ServiceChannel News  Apr 25, 2016

Company to Demo Latest Innovations to Transform Retail Facilities Management at PRSM 2016 National Conference

LONG BEACH, Calif, April 25, 2016 (Booth No. 1658) – ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today announced that it is again exhibiting at the PRSM National Conference taking place this week to provide facilities management professionals in the retail industry with the latest technical innovations,  information resources, solutions, networking and knowledge-sharing

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Is Your FM Process Automated?  What You Missed at NFMT 2016


by Jake Rehmann  Apr 06, 2016

If you weren’t in Baltimore a few weeks back, you missed Building Operating Management’s NFMT 2016 Facilities Management Conference.  Held over three days, there were over 120 facilities management sessions, along with lots of peer networking, industry content and some of the latest FM technologies.

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From the Experts: Key Takeaways on How to Evaluate a Facilities Management Platform

Customers, Facilities Management, Events

by David Markowitz  Mar 23, 2016

If you missed our recent webinar, we got you covered!  Attendees heard from facilities management experts from AutoNation and RaceTrac on why they considered deploying FM technology, the benefits they gained for their FM program (and company as a whole) and some of the best practices they’re now following.

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ServiceChannel to Exhibit at the 2016 RFMA Annual Conference

Press Releases, Restaurant, Events, Mobile, Analytics

by ServiceChannel News  Mar 14, 2016

Company to Showcase Enterprise Mobility, Analytics and Service Automation
for Chain, QSR and Franchise Restaurants

NASHVILLE, TN. – March 14, 2016 (Booth 608) -- ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today announced that it will be exhibiting at the Restaurant Facilities Management Association (RFMA) annual conference, the largest gathering of restaurant facilities professionals and solution vendors.

Dates: March 13 - 16, 2016
Venue: Gaylord Opryland Resort & Convention Center
Booth: #608

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The Secrets to Selecting & Deploying a Facilities Management System

Facilities Management, Technology, Events

by David Markowitz  Feb 25, 2016

If you’re implementing a facilities management system or even considering deploying FM technology within your organization, it’s crucial to understand both the pitfalls to avoid and the best practices to follow.  But how can you find out what you need to know? Where can you learn from peers who’ve gone through similar experiences?

The best way to do so is to hear from facilities executives who’ve brought new facilities software platforms into their organization, have overcome any challenges and are realizing substantive benefits across their enterprise.

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