Terminix chooses ServiceChannel’s Private Network software to manage their subcontractor network.
August 15, 2013 - NEW YORK, NY – Terminix, the largest pest control company in the world, has selected ServiceChannel’s Private Network software as a service (SaaS) application to source, credential and manage compliance of their subcontractors nationwide. Terminix, a ServiceChannel enabled contractor, operates in 45 states in the U.S. and 14 countries around the world.
“In today’s highly regulated world of Sarbanes-Oxley compliance, along with a competitive market, national service companies are saddled with a significant administrative burden and high costs associated with capturing and monitoring their subcontractors’ business information and credentials.” says Eric Schechter, VP Contractor Services at ServiceChannel, “We’re excited that Terminix has chosen ServiceChannel Private Network to streamline and simplify the process of collecting, exchanging and keeping this important information current.”
ServiceChannel Private Network (PN) is a compliance management tool that enables anyone managing commercial contractors and subcontactors to consolidate and monitor all important business information and documents - including licenses, certifications, and insurance policies - within a cloud-based data warehouse. ServiceChannel PN routinely performs a number of validation processes to monitor changes to subcontractor statuses including insurance and license expiration. Proactive email alerts and notification flags are then used to communicate any non-compliance to both client and their subcontractors. Each subcontractor has access to their own private online profile where they keep all of their information updated.
“In addition to compliance management, this centralization process streamlines the communications between Terminix and our subcontractor network”, says Kim Nunn, Account Manager, Terminix, “and minimizes the amount of administrative requests we make of them.”
In addition to it’s Private Network application, ServiceChannel also maintains Fixxbook, the Web’s most comprehensive commercial contractor database where over 40,000 contractor organizations are profiled. Fixxbook has been the number one search result on Google for those searching “commercial contractor directory”. ServiceChannel, which has been named as a GAP Inc, Strategic Partner in 2013, awarded two Nike Vendor Excellence Awards in 2010 and 2012 and has been named Vendor of the Year in 2011 by The Professional Retail Store Maintenance Association (PRSM).
ServiceChannel provides facility managers with a single platform to source, procure, manage and pay for facility maintenance services from commercial contractors. By providing a real time, web-based view of service data across all trades, locations and contractors, facilities managers drive significant ROI for their organizations without outsourcing or investing in new infrastructure. More than 50,000 contractors use ServiceChannel every day at over 100,000 locations in over 24 countries.
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