Lisa Del Percio

Recent Posts

Ciao Milano! ServiceChannel Hosts First Facilities Management Education & Networking Forum


by Lisa Del Percio  Jul 05, 2017

ServiceChannel hosted the first global event in Milan, Italy to share European-focused FM best practices and discuss technologies that provide some of the leading luxury brands transparency into their facilities programs.

The ServiceChannel team was on hand at the for the two-day Facilities Management Education & Networking Forum to discuss service automation platform capabilities, data-driven decision making and to bring European facilities managers together to build new partnerships.

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Facilities Management Gets Luxurious

by Lisa Del Percio  May 16, 2016

While facilities management teams have responsibility across all types of industries, one that has its own unique set of challenges is the luxury retail and cosmetics sector.  These companies have exceedingly high brand standards and expect their stores to live and breathe the brand experience for their customers.

Luxury retail and operating staff need complete visibility into all aspects of their company’s FM program to ensure that conditions are maintained and issues are resolved promptly and correctly.  They require a level of transparency across all aspects of the repair & maintenance services performed at their locations.  It’s not a ‘nice to have’ - it’s a ‘must have.’

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FM Technology Continues to Boost Global Corporations’ US Expansion

Retail, Facilities Management, Company

by Lisa Del Percio  Aug 21, 2015

With over 250 major brands relying on ServiceChannel facilities management technology, we have a lot of experience in supporting our clients’ US locations as well as those overseas.  What’s interesting is the growing number of international companies with most of their business (and locations) outside the US, that are now pursuing major expansion in the US.  They’re looking to build on the benefits they’ve seen in managing their facilities in their home market and do the same in the US to accelerate their growth.

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