David Lim

Recent Posts

[WEBINAR] Benihana’s Recipe for FM Success: Best Practices in Managing a Multi-Brand Restaurant Chain

Restaurant, Facilities Management

by David Lim  Sep 18, 2017

Ever wonder how a restaurant with over 100 locations manages its facilities management program across multiple brands in multiple regions? We recently participated in an exclusive webinar hosted by FacilitiesNet with multi-brand restaurant chain Benihana (known for its innovative hibachi, sushi and fusion restaurant chains).  

The informative session featured facilities management veteran, James (Jim) Mouland from Benihana and ServiceChannel thought leader David Markowitz. The pair discuss key elements of Benihana’s successful facilities program and best practices applicable to FMs anywhere.  

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What Can Machine Learning Do For Facilities Managers?

Facilities Management, IoT, Machine Learning

by David Lim  Aug 02, 2017

It’s incredible to see the strides of innovation within the facilities management industry. From the traditional pen-and-paper workflow to service automated software, one can only ask, where will we be next?

In a recent episode of the IoT Time Podcast, ServiceChannel’s CEO and facilities industry leader Tom Biuocchi discusses machine learning, Internet of Things (IoT) and predictive maintenance - and what it means for the facilities management industry. 

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[Webinar] What’s the Technology Infrastructure Behind Your Facilities Management Software?

facilities management software

by David Lim  Jul 13, 2017

With hundreds of the leading brands around the world, along with tens of thousands of service providers all relying on ServiceChannel, we’re well known in the field of facilities management technology. Companies every day use our service automation software to ensure that their repair & maintenance operations run smoothly.

But you might be thinking, how do we provide, support and maintain technology for facilities teams, contractors and suppliers with their work orders, service requests, invoices/payments, data analytics, etc., all on a 24x7x365 basis? Great question!

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