The storage industry – specifically the self-storage segment – is focused on reducing facilities management spend. The large assets storage facilities rely on — pavement, roofs, HVAC units, garage doors, and more— are all expensive to maintain and service, especially because most storage locations are have many units that require upkeep.
In order to limit the expense of facility upkeep, one area to focus on is work order management. This includes overseeing the entire work order life cycle, from order creation to contractor dispatch to invoice approval and payment. Let’s take a look at work order management challenges and best practices in the storage industry.